Gift Certificates - Overview
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eBay Gift Certificates let you share the fun and excitement of bidding and buying on eBay -
the world's online marketplace. There's something for everyone on eBay, so take the guesswork out of gift giving and give the gift of eBay!


eBay Gift Certificates are easy to buy, safe and convenient. Here are some highlights:

  • Anyone can buy an eBay Gift Certificate, you don't need to be a registered eBay user.
  • Pay for eBay Gift Certificates securely with PayPal (an eBay Company).
  • Send your eBay Gift Certificate via email, or print it out to deliver yourself. It's your choice.
  • Add a personal greeting that will appear on the eBay Gift Certificate.
  • Recipients can redeem eBay Gift Certificates using PayPal for any of the millions of eBay items that accept PayPal.

For more information, please review these Frequently Asked Questions (FAQs)


Purchasing an eBay Gift Certificate

Redeeming eBay Gift Certificates

Seller Information


Purchasing an eBay Gift Certificate
What is an eBay Gift Certificate?
eBay Gift Certificates are a new way to share the fun and excitement of bidding and buying on eBay. eBay Gift Certificates can be used as payment towards any item found on eBay where PayPal is accepted as a payment method.
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Do I have to be an eBay member to buy an eBay Gift Certificate?
No. Anyone can buy an eBay Gift Certificate. You do not need to be a registered eBay member.
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Do I need to have a PayPal account to buy an eBay Gift Certificate?
Yes, eBay Gift Certificates must be paid for with PayPal. You can sign-up for a PayPal account during the process of paying for the Gift Certificate.
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What are my payment options when buying an eBay Gift Certificate?
You can pay for eBay Gift Certificates with any approved PayPal funding source supported by PayPal (such as credit card, debit card, U.S. checking account, or existing PayPal balance)
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Can I give an eBay Gift Certificate to anyone?
Yes, as long as your recipient is eligible to have a PayPal account. Users must be 18 years of age or older to use PayPal. For additional information, see the PayPal User Agreement.
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Can I buy more than one eBay Gift Certificate at a time?
Currently, you must order one eBay Gift Certificate at a time. After you complete your first order, click on Buy Another on the Confirmation Page and you will be taken back to the Send Gift Certificate page.
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If I choose to have the eBay Gift Certificate delivered via email, how long will it take to arrive?
Gift certificates will be sent on the delivery day that you specify at the time of purchase . You have the option of sending the Gift Certificate the same day, or having the Gift Certificate automatically sent on a future date, up to 30 days following the certificate purchase.
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If I am purchasing a printable eBay Gift Certificate, why do I need to enter the recipient's email address?
For security reasons, all eBay Gift Certificates are linked to the recipient's email address, which ensures that if an eBay Gift Certificates code is lost or taken, the recipient can still use it.

However, you can purchase a printable eBay Gift Certificates for which an email address is not required.
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Once I give the recipient's email address to PayPal, will PayPal or eBay spam them?
No. PayPal will only send emails regarding the Gift Certificate. To the extent that the recipient has not spent his or her Gift Certificate, PayPal will send up to 5 reminders encouraging the recipient not to forget that they have it.
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What if I mistype the email address of the recipient?

If the email address is incorrect, your recipient will not be able to redeem their certificate. You will have 60 days from the date of purchase to cancel the Gift Certificate and have funds returned to you.

If the email address you typed already belongs to a PayPal member, but not your intended recipient, then you can either ask them to cancel the Gift Certificate (within 60 days of purchase) or you can contact PayPal to have the Gift Certificate cancelled.

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How do I cancel an eBay Gift Certificate after I've already purchased it?

During Purchase
If you have not yet completed the process, click Cancel on the Confirm Your Payment page.

After Purchase
If you've mistyped the email address and PayPal does not recognize that email address, you have up to 60 days from the date of purchase to cancel the eBay Gift Certificate. To cancel the eBay Gift Certificate:

  1. In your PayPal account, click on the History tab
  2. Find the Transaction line item for the eBay Gift Certificate purchase and click on the Details link for the transaction
  3. Click the Cancel button. You will receive an email confirming the cancellation and the return of your funds.

    If the eBay Gift Certificate included an email address and was sent to an existing PayPal user, you will not be able to cancel the eBay Gift Certificate. However, you can ask the unintended recipient to cancel the eBay Gift Certificate, or you can contact PayPal customer support.

    If you created a self-printed eBay Gift Certificate with no email address specified, you will need to contact PayPal customer support.
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Can I include a gift card or note?
You can enter a personalized message up to 200 characters (including spaces) that will be displayed on the eBay Gift Certificate.
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I want to order a printable eBay Gift Certificate but won't have printer access at the time of purchase. Can I print it later?
Yes, when a Gift Certificate is purchased with the print option, your PayPal payment confirmation email will contain a link to a Print Gift Certificate page. You can also find this link in the Transaction Details for your Gift Certificate payment on PayPal.
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Can I purchase eBay Gift Certificates that are based in non-$US currencies?
No, eBay Gift Certificates are only available in US denominations.
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Is there a limit to the number of eBay Gift Certificates I can buy?
Currently, your Gift Certificate purchases are limited to a total of $500 within a 30-day period. You can buy as many Gift Certificates as you want, but the total sum of certificates ordered cannot exceed $500 within the 30-day period.
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Who can I contact if I am having trouble purchasing eBay Gift Certificates?
For any gift certificate related inquiries please contact PayPal Customer Support.
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Redeeming eBay Gift Certificates
Where can I spend my eBay Gift Certificate?
eBay Gift Certificates can only be redeemed to pay for eBay items that meet the following requirements:
  • The seller accepts PayPal as a payment method.
  • Item must have been originally priced in U.S. Dollars, Canadian Dollars, Pounds Sterling, or Euros.
  • Item must be paid for using PayPal within 10 days of the item's closing on eBay.
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I've just received an eBay Gift Certificate by email. How do I spend it?
To spend your Gift Certificate, just follow these steps:
  1. Buy or win an item on eBay that meets the requirements in the previous question.
  2. Select PayPal as the payment method. (You will then be taken to PayPal and asked to log in.)
  3. Look for the Redemption Codes section on the Check Payment Detail page. Click the Add/Select button to use your Gift Certificate to fund your payment.
  4. When you redeem your Gift Certificate, the seller will receive regular funds as with any other PayPal payment. So it makes no difference to the seller if you fund your PayPal payment with a Gift Certificate or with another funding source (such as a credit card).
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I received an eBay Gift Certificate. Can I give it to someone else?
eBay Gift Certificates that include an email address are non-transferable and cannot be resold. eBay Gift Certificates that are self-printed and do not specify an email address can be transferred between individuals. Note: If part of the eBay Gift Certificate balance is used, the remaining balance will be linked to the PayPal email address and will be non-transferable.
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What is the Redemption Code on my eBay Gift Certificate?
Your eBay Gift Certificate has a unique Redemption Code that allows it to be used in the PayPal system. Redemption Codes are used on PayPal to maintain balances of promotional currencies such as eBay Gift Certificates and eBay Anything Points.
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Can I spend my eBay Gift Certificate with an eBay seller outside of the United States?
Yes. eBay Gift Certificates are valid with any eBay seller as long as the item meets the requirements outlined in the first question of this section.
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How do I pay an eBay seller in a currency other than $US with my eBay Gift Certificate?
You can pay eBay sellers in Canadian Dollars, Pounds Sterling or Euros using your Gift Certificate. To pay for items listed in one of these non-$US currencies, PayPal will automatically calculate the conversion rate and pay the seller the correct amount in the currency of their choice.
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I have an unconfirmed Redemption Code showing in my PayPal account. What does this mean?
For security reasons, to use this Redemption Code, you will need to add and confirm the email address associated with your Gift Certificate to your PayPal account.
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I received a printed eBay Gift Certificate. My email address on it is misspelled or wrong. Can I still redeem it?
No, for security reasons, eBay Gift Certificates with a specified email address are not transferable and are linked to the exact email address as specified by the sender. You must ask the sender to cancel this Gift Certificate and repurchase a new Gift Certificate using your correct email address.
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I received an emailed eBay Gift Certificate, but would like to return it to the sender. How do I do this?
You may return an eBay Gift Certificate within 60 days of the purchase date as long as the eBay Gift Certificate has not been used. The purchaser will be notified and the funds returned to his or her PayPal account.

If your eBay Gift Certificate included an email address:

  1. Log in to your PayPal account
  2. Click on the Profile sub-tab
  3. Under Financial Information, click Redeem Gift Certificates and Points
  4. Click the Details link for the Gift Certificate that you want to cancel
  5. Click Cancel Gift Certificate

If you received a self-printed eBay Gift Certificate with no specified email address:

The eBay Gift Certificate is hidden in your account, and we don't want to spoil the surprise by showing you your gift certificate before the purchaser gives it to you. As a result, you will need to contact PayPal's customer support.

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Why do I need a credit card or bank account if my eBay Gift Certificate covers the cost of the purchase?
All PayPal members need a valid credit card or bank account. This is for age verification as well as fraud protection. If your Gift Certificate covers the full amount of your payment, your credit card or bank account will not be charged.
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Can I buy an eBay Gift Certificate for a recipient outside of the United States?
eBay Gift Certificates are for recipients residing in the United States and Canada only.
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Do eBay Gift Certificates expire?
No, eBay Gift Certificates do not expire, and there are no maintenance fees charged on unused eBay Gift Certificate balances.
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The email address associated with my eBay Gift Certificate is different from the one I use for my PayPal account. What do I do?

You need to add the email address that appears on the Gift Certificate to your PayPal account.

To add an email address to your PayPal account, go to Account Information (under the Profile sub-tab), select Email, and then click on the Add button to add an email address.

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Can I combine eBay Gift Certificates to purchase an item on eBay?
Yes. You may use multiple eBay Gift Certificates to pay for an eBay item. You may also use a Coupon combined with an eBay Gift Certificate, multiple eBay Gift Certificates or eBay Anything Points to pay for an eBay item.
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Can I use my eBay Gift Certificate for purchases on Half.com?
No. eBay Gift Certificates are not redeemable for Half.com purchases.
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What happens if I only use a portion of my eBay Gift Certificate? Can I get the remainder paid out in cash?
No. eBay Gift Certificates cannot be paid out in cash. Your Gift Certificate Redemption Code at PayPal will retain the remaining balance of the Gift Certificate, and you can use that balance towards your next purchase on eBay.
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What if the total of my purchase is more then the value of my eBay Gift Certificate. How do I pay for the remaining balance?
If the value of your Gift Certificate does not cover the amount of your payment, then you must use another funding source at PayPal (such as credit card or bank account) to pay for the remaining balance of that purchase.
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Can I use my eBay Gift Certificate with eBay Anything Points in a single payment?
Yes. eBay Gift Certificates may be combined with eBay Anything Points to pay for an eBay item.
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What happens if the payment is declined or reversed on an item I purchased with a eBay Gift Certificates?
The funds will be returned to your Gift Certificate balance in your PayPal account.
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Who do I contact if I need assistance?
For any Gift Certificate related inquiries, please contact PayPal Customer Support.
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Seller Information
Why are eBay Gift Certificates good for eBay sellers?
eBay Gift Certificates will increase the number of bidders and buyers on eBay, and may encourage recipients to bid more and on higher value items.
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As a seller, what do I have to do to accept eBay Gift Certificates?
Sellers simply need to accept PayPal as a payment method. Gift Certificates are automatically converted to regular currency at the time of redemption, so sellers will not even be aware that a Gift Certificate was used to fund the payment.
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If a buyer needs to combine an eBay Gift Certificate with another PayPal funding source, will I still receive a single payment?
Yes. You will still receive a single payment. You will not even be aware that the buyer funded part or all of the payment with a Gift Certificate.
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